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      Managed Care Services




      QHR Managed Care Services makes sure you have the processes in place to insure that current or proposed managed
      care agreements will help you meet your hospital's net revenue targets.


      CONTRACT REVIEW AND ASSESSMENT
      The top five managed care agreements typically
      generate 80-90% of a hospital's managed care
      revenues. QHR managed care specialists review
      those key agreements, focusing on the language
      and financial components that will enhance
      subsequent contract negotiations for the hospital.


      CONTRACT NEGOTIATIONS
      If your hospital experiences difficult or complex
      negotiations with a specific payor, you may
      benefit by having our seasoned contract negotiator
      represent the hospital. Your hospital can approach
      the contracting process as managed care plans do,
      by using QHR professionals with the same skills,
      experience, and modeling tools to insure your
      facility gets the best possible deal.


      REVIEW OF HOSPITAL MANAGED CARE
      PROCESSES
      Unless key processes and support tools are in
      place to accurately implement a managed care
      contract, even the best negotiated contract will
      never meet its original targets. QHR experts can
      insure that your staff has the proper tools to
      administer each agreement, including an effective
      claims payment validation process and denial
      management program.

      A QHR MANAGED CARE WHITE PAPER -
      "Managed Care Process Improvement Leads
      to Increased Net Revenue"
        RETROSPECTIVE CLAIMS REVIEW -
        DENIAL MANAGEMENT SERVICES
        Through a vendor partner, QHR can identify retrospective
        identification and collection of underpayments by managed
        care and commercial payors. Our partner works with each
        location on a contingency basis to obtain the additional
        reimbursement. These professionals can also represent the
        hospital in their denial management activities on an ongoing
        basis.


        STRATEGIC ASSESSMENT OF HOSPITAL
        MANAGED CARE MARKET
        Occasionally a dominant managed care plan in a market
        is unwilling to negotiate an agreement with a hospital.
        QHR consultants can develop and help execute a managed
        care strategy to reposition the hospital with other payor
        alternatives and recover some lost revenue opportunities.


        MANAGED CARE EDUCATIONAL
        PROGRAMS
        QHR Managed Care Services conducts educational
        programs through the QHR Learning Institute that address
        emerging issues within the managed care arena.

For more information on QHR Patient Financial Services, contact:
Devika Kumar, Practice Leader, (800) 233-1470 ext. 4563.

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