Environmental Services Review
First impressions are lasting. A sparkling clean environment inspires confidence and provides comfort
to both patients and staff. QHR’s review of your environmental services can help you improve public
perception your hospital.
The housekeeping function is pivotal for almost every facet of hospital operations. Improve it, and you
can step up efficiency and profitability in tangible ways. Preparing rooms faster, you’ll expedite patient
throughput. And with smoother throughput, you might even increase inpatient volumes by reducing
frequency and duration of ER diversion.
■ Gathering information through data analysis and interviews
■ Reviewing staffing compared to national standards
■ Appraising performance, including the 7-step cleaning process
■ Assessing adequacy of related equipment and supplies
■ Evaluating quality measurement and compliance
■ An assessment report detailing results and recommendations
■ Updated/revised policies and procedures
■ Management action plan with specific recommendations for improvement
■ Implementation assistance including education, orientation and training
■ Coordination with other initiatives, such as a performance improvement program
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