Food & Nutrition Operations Assessment
With 25 years of hands-on hospital experience, QHR’s registered dieticians are prepared to turn your food and nutrition
services around… into a positive for your hospital’s image and its bottom line. Our “SWOT” approach identifies your
program’s strengths, weaknesses, opportunities and threats through anonymous interviews and in-depth assessment.
QHR consultants evaluate:
■ Patient satisfaction scores and comments
■ Staff politeness and professionalism
■ Clinical/nutritional program performance
■ Food presentation and distribution
■ Supply procurement processes
■ Effectiveness of staffing | ■ Policies and procedures compared to
best practice
■ JCAHO and health department reviews
■ Financial performance, including cost per
meal and inventory levels
■ Nursing home and community outreach,
retail and catering opportunities |
You benefit from:
■ A detailed action plan to improve service
and satisfaction
■ Better bottom line performance through
expense reduction and productivity
enhancement
| ■ Successful JCAHO, AOA and CMS reviews
■ A healthy revenue stream from retail operations |
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 | © 2008 QHR
105 Continental Place | Brentwood TN 37027 | 1-800-233-1470 | | | | |  |
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